Positive Response Tracking / Exactix Automation

Your office is spending 4 hours a day checking ticket responses by hand.

PROLocate connects to the Exactix portal, pulls every locate ticket, reads each utility's positive response, and organizes everything on a satellite map — by project, by customer, by location. Automatically.

Tickets | PROLocate
app.prolocate.com/tickets
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All Tickets
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This is what checking one ticket costs you

Here's the exact workflow someone in your office does to check the positive response on every single locate ticket. Every. Single. Day.

1Open Exactix portal, navigate to ticket search10s
2Type ticket number + caller phone10s
3Wait for results to load10s
4Read ticket details — address, dates, scope, excavator30s
5Scroll to each utility, check positive response status25s
6Switch to Google Sheets, find the right row8s
7Copy address, dates, excavator, work scope into cells80s
8Type each utility response status (CLEAR, PENDING, MARKED)25s
9Cross-check for errors, move to next ticket20s
Total per ticket~5 minutes

At 25 tickets/day that's 2+ hours. At 50 it's 4+ hours. At 100 it's a full person's entire day.

How much is manual response checking costing you?

50

tickets / day

550100200

4h 10m

Spent every day checking responses manually

17 min

Same tickets with PROLocate automation

$2K

Saved per month in labor costs (at $20/hr)

$22K

Annual savings — that's real money back in your operation

Typing errors cost more than time

A wrong utility status means a crew shows up not knowing what's underground. A transposed address means they drive to the wrong site.

Manual Entry

~92%

Typos in addresses. Wrong cell in the spreadsheet. Missed utility response. Transposed ticket numbers. Human error is unavoidable at volume.

PROLocate

99.5%

Deterministic parsing. Every field extracted the same way every time. Validated against the portal data. No human in the loop means no human error.

Wrong utility status

Crew arrives not knowing there's a live power line pending. That's a safety issue, not just an inconvenience.

Missed ticket expiration

Ticket expires after 30 days. Miss the renewal and you're re-filing, waiting 2 business days again.

Wrong address

Locate tech drives to the wrong site. Wasted trip, wasted fuel, wasted time. $150-300 per incident.

Three steps. That's it.

1

Connect your portal

We configure PROLocate to access your Sunshine 811 Exactix account. One-time setup, takes about 5 minutes.

2

Pull your tickets

Click sync or set a schedule. Our engine pulls every ticket, reads all 50+ fields, checks each utility's positive response status — CLEAR, PENDING, MARKED, NO CONFLICT.

3

Organize and act

Tickets organized by project, customer, and location. Satellite map with dig sites. Searchable table with filters. Field crews see it all on their phones.

Your crews already have it

Ticket data, satellite map, utility responses — all on their phone. No app to download. Just open a link in the browser.

  • Works on any phone — iPhone, Android
  • No app store download — just a browser link
  • Satellite map with ticket locations
  • Utility response status at a glance
All Tickets
PROLocate12 tickets
#263-040-025CLEAR

1423 NW 7th Ave, Miami

Due: 02/18/2026 · 6 utilities

#263-041-012PENDING

8901 SW 24th St, Hialeah

Due: 02/19/2026 · 4 utilities

#263-043-019MARKED

3200 Coral Way, Coral Gables

Due: 02/20/2026 · 5 utilities

Every field. Automatically.

Here's what a scraped ticket looks like in PROLocate. All of this used to be typed by hand.

Ticket #263-040-025Clear

Address

1423 NW 7th Ave

City / State

Miami, FL 33136

Called In

02/14/2026 08:32 AM

Work Due

02/18/2026 07:00 AM

Excavator

Suncoast Boring LLC

Work Type

Directional Bore — 120 LF

Locate Instructions

White lined area on north side of building between NW 14th St and NW 15th St. Boring under sidewalk.

Utility Responses (6)

Sunshine Electric Co.CLEAR
Metro Water & Sewer Dept.CLEAR
Southeast Telecom IncCLEAR
Gulf States Gas Co.NO CONFLICT
Coastal Cable NetworkNO CONFLICT
Metro Stormwater Dept.CLEAR
50+ fields extracted in ~20 seconds. All utility positive responses included.

See it work. Right now.

No credit card. No scheduled call. No signup. Click the button and watch PROLocate scrape real ticket data in front of you.

Try It Free — Start Now

Takes about 60 seconds

Common questions

What portals do you support?

Currently Sunshine 811 through the Exactix portal — that's all 67 Florida counties. We're expanding to other state one-call centers based on demand.

How does it work?

Our engine connects to the Exactix portal, pulls each ticket, reads every data field and every utility's positive response status, and syncs it all to your PROLocate account. It organizes tickets by project, customer, and location automatically. No browser plugins or desktop software required.

Is my data secure?

Yes. All data is encrypted in transit and at rest. Each company's data is completely isolated using row-level security — your tickets are never visible to anyone else. We take multi-tenant security seriously.

Do I need to install anything?

No. PROLocate runs in the browser. Open a link and you're in — works on any phone, any tablet, any computer. Nothing to download.

Can my field crews access this?

Yes. Send them a link. It works on any phone — iPhone, Android. No app store download required. They see the same map, same ticket data, same utility responses you do.

$22K/yr

That's what you'd save at 50 tickets per day. PROLocate pays for itself in the first month.

Try It Now — Free